Return and Refund Policy

Return and Refund Policy for PragatiE

Thank you for shopping at PragatiE.

We invite You to review our return and refund policy before making any purchase through the website.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this document) refers to Pragatie, Ground Floor, 4596/3, 11 Darya Ganj, Darya Ganj, New Delhi, Central Delhi, Delhi, 110002 .
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to PragatiE, accessible from www.pragatie.com
  • You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Order Cancellation & refund Rights

  • An order once placed can not be cancelled.
  • If a seller is, due to any reason, not able to fulfil an order, the same will be cancelled from the seller side and a refund will be processed.
  • We will use the same means of refund which a buyer has used for the order, and You will not incur any fees for such refund.
  • For any further queries, you can connect with us by email: info@pragatie.com

Conditions for Returns

  • All the goods will be sent by exhibition partners, and their individual return policies will apply.
  • PragatiE platform is used only as an interface and is not liable for any kinds of shipping or returns of products sold on the platform during any event.
  • Contact details of sellers would be shared along with the invoice, buyers can connect with the sellers directly for their queries.
  • If you have any questions about our Returns and Refunds Policy, please contact us at info@pragatie.com